Returns & Exchanges
At Cordée Cases, we want you to be completely satisfied with your purchase. If your new accessory isn't the perfect fit for your style, we offer a seamless 30-day return policy for all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original Cordée Cases box to ensure they are protected during transit and remain in sellable condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the confirmation email, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.