Frequently Asked Questions

Everything you need to know about your Cordée purchase.

What materials are used in Cordée Cases?

Our cases are crafted from premium, shock-absorbent polycarbonate and finished with a high-grade vegan leather or matte silicone coating for a luxurious feel and maximum protection.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.

Can I return my case if I change my mind?

Yes, we offer a 30-day return policy. Items must be in their original packaging and unused condition to qualify for a full refund.

Do you offer a warranty on your products?

Every Cordée Case comes with a 12-month limited warranty covering manufacturing defects and material failures under normal use.

Are the cases compatible with wireless charging?

Absolutely. All our cases are designed to be slim enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.

How do I clean my Cordée Case?

We recommend using a soft, damp microfiber cloth with a small amount of mild soap. Avoid harsh chemicals or abrasive materials to preserve the finish.